Privacy Policy

This is the privacy policy of Cotio Ltd. The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using our services, you agree to this use. Please read this Privacy Policy carefully before using the services.

Controller of the personal data file

COTIO LTD (hereinafter referred to as “Cotio”)

Mailing address:

Virvatulenkuja 7






Controller’s contact person

Kimmo Collander

c/o Cotio Ltd


Name of the personal data file

Customer and marketing register of Cotio’s digital service

To what purposes do we process personal data?

The purposes of processing personal data are the following:

  • Executing the service
  • Documenting and verifying the customer transactions
  • Developing the service and business operations, analysis and statistics
  • Marketing operations and marketing surveys by Cotio and its partners, opinion polls and surveys

Personal data is needed for using the Cotio service. With Cotio, customers can order items they have surrendered at airport security checks (liquids, knives, lighters et cetera) directly to, for example, their home. For that end, i.a., contact information is needed. The processing of the data is done always within the framework of obligations set by legislation in force in Finland.

What information do we collect about you?

Content of Cotio’s personal data file may include the following types of data and changes made to these data types:

Basic information of all data subjects

  • first and last name
  • postal address
  • telephone number
  • e-mail address
  • language
  • profession
  • customer number or identification code
  • customer feedback
  • other possible information given by the customer or received with his consent

Where do we gather personal data from?

The information is collected from customers when using Cotio’s digital services.

Personal data can also be collected from telephone conversations, e-mails and letters.

Is the data regularly shared with others?

The data is not regularly disclosed.

Cotio does not sell, lease or otherwise disclose your personal data to third parties unless otherwise stated below.

Cotio may share your personal data for marketing purposes, polls and market surveys within the legislation in force.

Is any data transferred to countries outside the European Union or the European Economic Area?

Data is not transferred outside the European Union or European Economic Area.

The principles of securing the data

Cotio does not process data manually and does not have a manual register.

The digitalized data is protected with generally approved technical measures like a fire-walls and passwords. Only appointed personnel of Cotio and of organizations operating by Cotio’s assignment or on behalf of Cotio are entitled to use the personal data file application.